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Hose Protection |
February 7, 2018 |
Reviewer:
Danny from Lavalette, WV
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I recently received an e-mail from hoseandfittingsupply.com to see if I remembered if my purchase experience with them was notable. In fact it was and I’d like to share it. Three years ago I purchased a new farm tractor and had the dealer install some hydraulic accessories. When it was delivered to me I looked it over and determined that the hoses they installed wouldn’t last a year without some extra protection. I shopped online and found the nylon hose sleeving and plastic hose guard that I needed at hoseandfittingsupply.com so I placed my order and expected to see the products in a couple of days. The anticipated delivery date came and went without receiving the products. I’m normally not impatient but I had a new tractor with hoses off of it waiting to get back together, I had jobs waiting. I called them up to ask about my order and the news was that one of my products was back ordered and that they would ship my order out as soon as they could. I explained my situation and I was immediately offered a more expensive product at no extra charge which they shipped from a different location which was closer to me so I would get it sooner. I'm sure the shipping cost them extra too. Point is, I was treated well three years ago and still remember it like it was yesterday. The products I got was simple hose protection and it is doing its job well but the thing i remember was the service i got. Things don’t always go as planned and its not always somebody’s fault but that day I remember as a good day. Thanks again!!
Dan Cole
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